Our Mission Statement
To take pride in everything we do and to always be honest, straightforward and loyal to our customers, employees and ourselves. To support our country and our fellow countrymen through every choice we make; recognizing that each dollar we spend on goods and services counts.
What We Do
By facilitating the direct and accurate allocation of water and sewer costs to the residents that use these services, we promote conservation, resource stewardship, fiscal responsibility and allow Home Owner Associations to take control of their finances through accurate budgeting.
Who We Are
At MeterNet, our roots started in the municipal water billing industry as a software development company that was founded in 1984. MeterNet’s parent company (an offshoot from the software company) was founded in 2005 to provide billing, payment and mailing services to small towns, water districts and apartment and condominium complexes.
In 2009 MeterNet's primary focus was redirected away from software development and through growth and acquisition now serves clients from coast to coast. Most recently we have consolidated in order to focus exclusively on the HOA/Condominium sector which is in alignment with our core internal values and long-term vision of water management. MeterNet has led the way on several ground-breaking advancements in our industry and through our passion and leadership, we will continue to strive for the best possible solutions for our customers.
At MeterNet we don’t view our clients (Managers, Associations or Homeowners) as ‘just another number’; everyone in our company feels responsible for every interaction and transaction, therefore we take pride in our work and treat our customers with the respect you deserve. We know that our job is to save money and water for our clients, it’s just that simple!
Kayt and Moquey: Managing Partners
Moquey and Kayt founded MeterNet in 2007 as an extension of MaP3S Billing (Mailing and Printing, Payment Processing Services, LLC), a subsidiary of El Dorado SoftWorld, the utility billing software company that started it all in 2004. With combined backgrounds in engineering, utilities and computer science as well as the capacity to ‘think outside the box’ this dynamic duo thrive on building a company and a business that operates on the principles of integrity, honesty, hard work and family values.
Felicia O’Brien: Director of Operations
Felicia joined MeterNet in 2012. As the Director of Operations, Felicia O’Brien manages overall operations for MeterNet and is responsible for the effective and successful management of labor, productivity, quality control and safety measures to ensure all client operations are running smoothly. Felicia is driven by ethics, efficiency and accuracy. With an interdisciplinary bachelor’s degree in Sociology, History and Economics and a minor in Business Administration, she brings a wide variety of skills and experience to the company.
Tanya Harvey: Sales Manager
Tanya joined the MeterNet family in 2014. Through dedication, hard work and prosperity she quickly advanced to oversee the Sales Department. As Sales Manager, she establishes, develops and maintains business relationships with current customers and prospective clients. Tanya is one of the most field-knowledgeable individuals in the sub-metering world. With a strong leadership background in customer service, Tanya ensures that our customers are well taken care of from start to finish.
Devin Stephens: Operations Manager
Devin Stephens joined the MeterNet team in 2016. Working towards a Bachelor’s Degree in Communications with a minor in Business Administration, she enjoys a challenging yet creative working environment. Throughout her time at MeterNet she has managed the growing Customer Service Department, Billing Department, and fulfilled the Account Manager Position. She aspires to promote synergy between the MeterNet departments and our clients, while also taking pride in promoting a positive working environment for our employees.
MeterNet has been contracted by your HOA or community management company to provide meter reading and billing services on their behalf. We do not provide utilities to your residence. The funds that we collect from your utility payments belong to the HOA, or complex, to pay for the utilities for your community.
We bill all residents using the same rate schedule as your local utility district to ensure that you are paying the same equivalent costs as if you lived in a single family home serviced directly by that utility company.
Your community has chosen to use MeterNet's services as a way to keep down HOA assessments, to ensure that each resident has control over their utility usage and to help facilitate water conservation.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
MeterNet does not sell, distribute or release email addresses or any personal information of any web site visitor or consumer. Your personal information may be retained if you should purchase products from us; however, this information is not stored on this website.
Through accurate and timely full service billing MeterNet works hand in hand with the HOA board and/or community management company to manage sub-metering and utility billing for community residents.
Dedicated MeterNet account managers are assigned to each community and are available to assist you with resident transactions as they occur. With proprietary tools, processes and friendly service we take the hassle out of utility billing, freeing you up to do your million other tasks.