Contact Us

Contact Us

Office Hours

8:00 am - 5:00 pm PT, Monday - Thursday
8:00 am - 1:00 pm PT, Friday

(excluding federal holidays)

After Hours Emergency
If your water is turned off, or you have a meter leaking that needs immediate assistance, please contact your community manager.


(760) 645-7101


(760) 728-1295 or
(800) 985-1179
Option 1 – Customer Service
Option 2 – Sales
Option 3 – Account Managers for Board Members and Community Managers
Option 4 – Onboarding for New Communities who have not yet received a bill
Option 5 – Accounting
Option 6 – Human Resources

(877) 885-7968
For payments over the phone, available 24/7.

Contact Forms

Mailing Address

For Bill Payments, Managers, and Sales/Information
(Make checks payable to 'Meternet')
(We do not accept walk-in payments)

113 S Vine St
Fallbrook CA 92028

Printable Contact List

Note For Residents

All payments on your utility bill must go to our payment processing center in Fallbrook, CA.

Please send only check, postal order or money order; NO CASH. Please remember to clearly show your account number on your check.

If you have reached us after hours and you have a questions regarding your account, please be sure to speak slowly and clearly and to leave your name, telephone number, account number and a brief message. We try to return all calls promptly, and within 24 hours, during the business week.