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Office Hours

8:00 am - 5:00 pm PT, Monday - Thursday
8:00 am - 1:00 pm PT, Friday

(excluding federal holidays)

After Hours Emergency
If your water is turned off, or you have a meter leaking that needs immediate assistance, please contact your community manager.

Phone

(800) 985-1179
Option 1 - Automated Payment Center
Option 2 - Customer Service
Option 3 - Sales

(877) 885-7968
For payments over the phone, available 24/7.

Email

Sales and Information:  
[email protected]

For Managers: 
[email protected]

For Residents: 
[email protected]

Mailing Address

For Bill Payments, Managers, and Sales/Information
(Make checks payable to 'Meternet')
(We do not accept walk-in payments)

MeterNet
145 E. Fig St., Ste. A
Fallbrook, CA 92028

Printable Contact List

Note For Residents

All payments on your utility bill must go to our payment processing center in Fallbrook, CA.

Please send only check, postal order or money order; NO CASH. Please remember to clearly show your account number on your check.

If you have reached us after hours and you have a questions regarding your account, please be sure to speak slowly and clearly and to leave your name, telephone number, account number and a brief message. We try to return all calls promptly, and within 24 hours, during the business week.