Contact Us
Office Hours
8:00 am - 5:00 pm PT, Monday - Thursday
8:00 am - 1:00 pm PT, Friday
(excluding federal holidays)
After Hours Emergency
If your water is turned off, or you have a meter leaking that needs immediate assistance, please contact your community manager.
Fax
(760) 645-7101
Phone
(760) 728-1295 or
(800) 985-1179
Option 1 – Customer Service
Option 2 – Sales
Option 3 – Account Managers for Board Members and Community Managers
Option 4 – Onboarding for New Communities who have not yet received a bill
Option 5 – Accounting
Option 6 – Human Resources
(877) 885-7968
For payments over the phone, available 24/7.
Mailing Address
For Bill Payments, Managers, and Sales/Information
(Make checks payable to 'Meternet')
(We do not accept walk-in payments)
MeterNet
113 S Vine St
Fallbrook CA 92028
Note For Residents
All payments on your utility bill must go to our payment processing center in Fallbrook, CA.
Please send only check, postal order or money order; NO CASH. Please remember to clearly show your account number on your check.
If you have reached us after hours and you have a questions regarding your account, please be sure to speak slowly and clearly and to leave your name, telephone number, account number and a brief message. We try to return all calls promptly, and within 24 hours, during the business week.