8:00 am - 5:00 pm PT, Monday - Thursday
8:00 am - 1:00 pm PT, Friday
(excluding federal holidays)
After Hours Emergency
If your water is turned off, or you have a meter leaking that needs immediate assistance, please contact your community manager.
To Make a Payment Over the Phone
For payments over the phone, available 24/7.
For All Other Questions During Normal Business Hours
(760) 728-1295 or
If you are a Resident, Property Manager, or if you are looking to get a quote about setting up a new service, please use the numbers above, or click on the Got Questions button in the lower right-hand corner of your screen to be connected with our team.
For Bill Payments, Managers, and Sales/Information
(Make checks payable to 'Meternet')
(We do not accept walk-in payments)
113 S Vine St
Fallbrook CA 92028
Note For Residents
All payments on your utility bill must go to our payment processing center in Fallbrook, CA.
Please send only check, postal order or money order; NO CASH. Please remember to clearly show your account number on your check.
If you have reached us after hours and you have a questions regarding your account, please be sure to speak slowly and clearly and to leave your name, telephone number, account number and a brief message. We try to return all calls promptly, and within 24 hours, during the business week.