How can we help?

You can reach us via Chat, Phone, or fill out the form below.

Contact Us

Office Hours

8:00 am - 5:00 pm PT, Monday - Thursday
8:00 am - 1:00 pm PT, Friday

(excluding federal holidays)

After Hours Emergency
If your water is turned off, or you have a meter leaking that needs immediate assistance, please contact your community manager.


(760) 645-7101


To Make a Payment Over the Phone
(877) 885-7968
For payments over the phone, available 24/7.

For All Other Questions During Normal Business Hours
(760) 728-1295 or
(800) 985-1179
If you are a Resident, Property Manager, or if you are looking to get a quote about setting up a new service, please use the numbers above, or click on the Got Questions button in the lower right-hand corner of your screen to be connected with our team.

Mailing Address

For Bill Payments, Managers, and Sales/Information
(Make checks payable to 'Meternet')
(We do not accept walk-in payments)

PO Box 2830
Fallbrook, CA 92088

Note For Residents

All payments on your utility bill must go to our payment processing center in Fallbrook, CA.

Please send only check, postal order or money order; NO CASH. Please remember to clearly show your account number on your check.

If you have reached us after hours and you have a questions regarding your account, please be sure to speak slowly and clearly and to leave your name, telephone number, account number and a brief message. We try to return all calls promptly, and within 24 hours, during the business week.