Employees

No. With MeterNet’s billing services, we handle the meter reading process for you. Depending on the system configuration, readings may be collected remotely or manually on a monthly basis to ensure accurate resident billing.

Our process is designed to remove the administrative burden from property managers while providing residents with transparent, accurate utility billing.

While no action is required on their part, residents can monitor their submeter usage anytime through the MainLink mobile app. Learn more in our article, "How to Read a Water Meter (And Why Smart Meters Make It Easier)."

Water submeters are commonly located in utility closets, garages, exterior meter boxes, or mechanical rooms, depending on the property layout.

In multifamily communities, meter locations vary based on the original construction design. If you’re unsure where your meter is located, your property management team or MeterNet customer support can help identify its location.

Yes. Submetering can support sustainability initiatives and may contribute toward green building certifications such as U.S. Green Building Council’s LEED program by improving water conservation, identifying waste, and promoting resident accountability.

By providing detailed consumption data, submetering helps property owners monitor usage trends, reduce unnecessary consumption, and support environmental stewardship goals.

In new construction, water submeters are typically installed at the point where each individual unit’s water line branches from the main distribution system and just after the shutoff valve.

This allows for accurate tracking of each resident’s water usage while maintaining easy access for service and maintenance.

Our team works directly with developers, builders, and plumbing contractors during the design and construction phases to ensure optimal meter placement, code compliance, and long term system efficiency.

The cost to install water submeters varies based on several factors, including the size of the community, the number of units, plumbing configuration, and whether the property is a new construction or an existing community.

Because every project is unique, we provide customized proposals tailored to your property’s needs. For owners looking to minimize upfront capital costs, MeterNet also offers our All-Inclusive Program (AIP), a turnkey solution that bundles equipment, installation, billing, and ongoing maintenance at no up front cost.