We offer three flexible service tiers so you can choose the right level of support for your community:
Basic: Reading & Billing
We handle all meter reading and monthly billing. Residents get access to our dedicated customer service team, while the board and property manager work directly with an assigned account manager. If a repair is needed, our certified field technicians are available on a time-and-materials basis.
Silver: Reading & Billing + Meter Maintenance
Everything from Option 1, plus full meter maintenance. If any meter or component needs repair or replacement, our Field Services team takes care of it — at no extra cost.
Gold: All-Inclusive Service
Our most comprehensive plan. Includes everything from Options 1 and 2, plus:
- No upfront cost to install or certify the submetering system
- Ongoing recertification every 10 years (as required in California)
This is the true set-it-and-forget-it option — ideal for communities that want turnkey water billing with long-term compliance built in.