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Industry-Leading Utility Management

The Submetering Service That Properties and Residents Trust

MeterNet proudly maintains a remarkable 99% client retention rate across tens of thousands of customers—because we deliver exceptional service at every touchpoint.

Complete Reading & Billing Solutions:

1

Unmatched Customer Support

  • Local on-site customer service team available via phone, chat, or email
  • Industry-leading average call wait time of just 3 minutes and email responses in under 4 hours
  • Dedicated account managers for property staff and HOA boards
  • On-site visits available for board meetings and property inspections

2

Precision Billing Process

  • Every bill double-checked for accuracy and delivered on time
  • Multiple convenient payment options: mail, online, or phone
  • Special discounts for ACH payments and e-billing enrollment
  • Daily audits of utility provider rates for accurate billing

3

Advanced Reporting & Analytics

  • Detailed consumption tracking for improved conservation
  • Customized reports for property management
  • Early leak detection to prevent property damage
  • User-friendly resident portal for real-time monitoring

4

Timely Billing Reimbursements

  • We send them out by the 15th of the following month without fail
  • Include a detailed report accounting for every penny collected and reimbursed
  • Quarterly reviews with account managers to ensure full alignment

An Industry-best 99% Client Retention

Discover why Homeowner Associations and residents trust MeterNet for accurate, transparent utility billing solutions.

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–Tony V.
★★★★★
I called MeterNet today and Amanda assisted me. Most service centers nowadays leave much to be desired. However, Amanda made my day! She listened to my needs and addressed them with a kind and cheery tone. Thank you Amanda for making this easy.
–Stephanie D.
★★★★★
Have been with the company since I moved into my new home in November and I will just say that their response time is done in such a great and timely manner. Never have to wait too long. I had a question and right away, Jone got back to me.
–Mandi S.
★★★★★
The people answering phones at MeterNet have been great! I had a leak, and they were able to quickly help me track it down!!!
–Carissa Z.
★★★★★
My Townhome complex recently changed the water metering company to MeterNet. I missed a few statements in the mail due to the change. But when I called the MeterNet, the account manager Lizzie was super helpful and understanding. She immediately sent me all the information I need to set up the account and provided clear instructions. She waived the fees understanding I didn't received the pass due statement. Very good customer service. Thanks Lizzie!
–Beverlee W.
★★★★★
Outstanding customer service. Liz helped with duplicate billing problem caused by a difficult tenant who was late in paying. I sent a payment immediately and so did the tenant. Liz actually watched the incoming mail for my check, called me after it arrived and returned the check to me.

Why Properties Trust Our Billing Services

Elevate your utility management today!

Accuracy Guaranteed

Multiple verification steps ensure billing precision

Resident Satisfaction

Clear, fair billing with responsive support

Management Relief

We handle all utility administration tasks

Financial Benefits

Improved collections and reduced property expenses

Residents Complex

Start Saving Money

We save our builders and our communities precious financial and environmental resources through our commitment to conservation and utility cost transparency and fairness; it’s just that simple!

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A collage of five images showing exterior real estate-style shots of apartment communities and multifamily properties that utilize MeterNet for submetering