MeterNet provides fair, accurate, and easy-to-manage utility billing with advanced leak detection, real-time tracking, and top-tier customer service. Take control of your utility bill today!
If you’re visiting this page, you probably live in a community that uses MeterNet for utility submetering and billing. MeterNet serves residents across California, Colorado, Texas, and communities nationwide, and we’re here to help you understand how submeters work, how your bill is calculated, and where to go if you need support.
In this video, Dave Leubke, Director of Client Services at MeterNet, explains how your submetered utility statement works. What’s on your statement replicates your community’s water bill, so every line item matches exactly—without any markups—reflecting only your portion of the bill based on your actual usage.
Most water bills have three types of line items:
Bonus: Residents don’t pay for common areas like irrigation, pools, or shared laundry facilities—those costs are covered by the multifamily community
Paying your MeterNet bill is simple and flexible. Residents can choose the payment method that works best for them. All options are secure, reliable, and designed to make paying your utility bill hassle-free.
P.O. Box 2830, Fallbrook, CA 92088
Click the image to learn more and expand our submeter diagram.
In traditional multifamily communities, one master meter covers the entire building, so residents share one total bill.
With residential submetering, each home has its own meter that tracks individual usage. That means clear, itemized bills based on what you actually use—not your neighbors.
Having separate meters also helps tenants monitor usage, detect leaks earlier, and better understand their utility costs.
Submeters track usage at the unit level, not the building level
Most residents use less water or utilities once they can see usage
Submetering is required in many new multifamily communities
MeterNet does not control utility rates—local providers do
Can’t find the answer you’re looking for? Click to view all of our FAQs, or feel free to contact our team with your question.
The MainLink App (available to all MeterNet customers) lets residents track their water usage, receive alerts, and stay in control of their bills—all from their phone.
“It really gives residents the data they need to conserve water and make smart decisions about their water usage.”–Dave Leubke, Director of Client Services
*Based on MeterNet client data from 2024.
“Once submetering comes in, it’s a fair service… If you’re really conscientious and saving water as much as you can, you should be rewarded for that.”
Did you know that in many multifamily communities, just 25% of residents use up to 75% of the water—leaving the majority of tenants overpaying when costs are split evenly? With submetering, heavy users pay their share while most residents see their bills go down.
Hear from Dave Leubke, Director of Client Services at MeterNet, as he explains how residential water and utility submetering helps tenants pay only for their own usage. Watch the video to learn how resident billing services reduce unfair cost-sharing, detect hidden leaks, and encourage conservation across multifamily communities.
We’re here to help keep your service running smoothly. For account, billing, or service support, please reach out to our Customer Service team.
